Privacy Policy

PostManager ("we," "our," or "us") operates the postmanager.app website and social media scheduling application (the "Service"). This Privacy Policy informs you of our practices regarding the collection, use, and disclosure of personal data when you use our Service, and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

Personal data. While using our Service, we may ask you to provide personally identifiable information including: email address, name, profile information, and payment information (processed securely by our payment processors). We also collect information you provide when setting up your brand profile and scheduling preferences.

Usage data. We automatically collect information on how the Service is accessed and used. This may include your IP address, browser type and version, the pages of our Service you visit, the time and date of your visit, time spent on those pages, actions taken in the app (e.g. posts scheduled, queues created), and other diagnostic data.

Content data. We store the captions, media, links, and scheduling metadata you upload or create through the Service in order to schedule and publish your posts on your behalf.

When you connect a social media account (such as Instagram, X/Twitter, LinkedIn, Facebook, TikTok, Pinterest, or others) to PostManager, we request OAuth access to that account in order to publish posts, retrieve analytics, and manage scheduling queues strictly as necessary to provide the functionality you requested.

Specifically, we may access:

• Basic profile information (name, handle, profile picture) to identify and display your connected accounts
• Permission to create and manage posts on your behalf on connected platforms
• Post performance analytics (impressions, reach, engagement) where permitted by the platform's API
• Account-level metrics for dashboard display

We only use social account data to provide features explicitly requested by you. We do not access, store, or share your social account data beyond what is essential for delivering the services you have opted into. You may revoke access at any time through PostManager settings or directly within each platform's account settings.

Important: PostManager does not use data obtained from social media platform APIs to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models. All data accessed through social platform APIs is used solely for providing the specific scheduling and publishing functionality requested by the user.

If you choose to connect your Google account or Google-owned properties (such as YouTube) to PostManager, we may access certain information strictly as necessary to provide the functionality of our Service.

Specifically, we may request access to:

• Your basic Google profile information (name, email address) for account identification
• YouTube channel data and video metadata as required to schedule and publish content to YouTube
• YouTube Analytics data for dashboard reporting, where you have granted permission

We only use this data to provide features explicitly requested by you. We do not use Google user data for any purpose other than operating the Service. PostManager does not use any data obtained from Google Workspace APIs to develop, improve, or train generalized AI or ML models.

PostManager's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of cookies we use:

• Session cookies — to operate and maintain your authenticated session
• Preference cookies — to remember your settings and scheduling preferences
• Security cookies — for authentication and fraud prevention
• Analytics cookies — to understand how you use our Service so we can improve it

PostManager uses the collected data for the following purposes:

• To provide and maintain the Service, including scheduling and publishing your posts
• To notify you about changes to our Service, scheduled post results, and publishing failures
• To provide customer support and respond to your inquiries
• To gather analysis and improve the Service based on usage patterns
• To monitor usage and detect, prevent, and address technical issues
• To process payments and prevent fraud
• To send you product updates, newsletters, and marketing communications (you may opt out at any time)
• To comply with legal obligations

We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We retain and use your data to the extent necessary to comply with legal obligations, resolve disputes, and enforce our policies.

Scheduled post data, analytics, and media uploads are retained for the duration of your account. When you delete your account, your personal data and content data will be permanently deleted within 30 days, except where retention is required by law. Usage and analytics data is generally retained for a shorter period.

Your information, including personal data, may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.

We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy wherever it is processed, including implementing appropriate contractual safeguards for international transfers. Your use of the Service constitutes your consent to such transfers.

We do not sell your personal data. We may share your data in the following limited circumstances:

• With service providers who process data on our behalf (see Section 10)
• With social media platforms as required to publish your scheduled content
• If required to comply with a legal obligation, court order, or government request
• To protect and defend the rights or property of PostManager
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users or the public
• In connection with a merger, acquisition, or sale of all or substantially all of our assets, with notice to you

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encryption of data in transit and at rest, access controls, and regular security reviews.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your data, we cannot guarantee its absolute security. If you become aware of any security vulnerability in our Service, please notify us at [email protected].

We employ third-party companies and individuals to facilitate our Service ("Service Providers"). These third parties have access to your personal data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We use the following categories of Service Providers:

• Payment processors — for securely processing subscription payments (e.g. Stripe)
• Cloud infrastructure and hosting providers — for operating the Service
• Analytics providers — to monitor and analyze use of our Service
• Email service providers — to send transactional and marketing emails
• AI model providers — to power AI-assisted caption and content generation features
• Social media platform APIs — to publish and retrieve analytics for your connected accounts

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at [email protected]. If we become aware that we have collected personal data from a child without verified parental consent, we will take steps to remove that information from our servers.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access, update, or request deletion of your personal data
• The right to rectification if your information is inaccurate or incomplete
• The right to object to or restrict our processing of your data
• The right to data portability — to receive a copy of your data in a structured, machine-readable format
• The right to withdraw consent where processing is based on consent
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated "Last Updated" date, and where appropriate, by sending you an email notification.

You are advised to review this Privacy Policy periodically. Continued use of the Service after changes become effective constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy or our data practices: